Updating

Keeping Switchboard Pro updated is straightforward. With a valid license, updates work just like any other WordPress plugin.

Automatic Update Checks#

WordPress checks for plugin updates twice daily. When a new version of Switchboard Pro is available, you’ll see:

• A notification badge on Plugins in your sidebar
• An update available message on the Plugins page
• The option to update in Dashboard → Updates

Updating the Plugin#

One-Click Update#

1. Go to Plugins in your WordPress admin
2. Find Switchboard Pro in the list
3. Click Update Now

WordPress downloads the new version, replaces the old files, and keeps all your settings intact.

Via Dashboard → Updates#

1. Go to Dashboard → Updates
2. Find Switchboard Pro in the plugins section
3. Check the box and click Update Plugins

This is useful if you’re updating multiple plugins at once.

WP-CLI#

Prefer the command line?

wp plugin update wpswitchboard-pro

Or update everything at once:

wp plugin update --all

What Happens During Updates#

Your settings stay. Module configurations, enabled/disabled states, everything is preserved. Updates only replace the plugin code, not your database entries.

Modules keep running. Active modules continue working after the update. You don’t need to re-enable anything.

Cache clears automatically. Switchboard clears its internal module cache when the version changes, so new modules appear immediately.

Manual Updates#

If automatic updates aren’t working (firewall, license issue, etc.), you can update manually:

1. Download the latest version from your account at wpswitchboard.com/account
2. Deactivate (not delete) Switchboard Pro in WordPress
3. Delete the old plugin via FTP or file manager (the wpswitchboard-pro folder)
4. Upload and install the new ZIP file
5. Activate

Your settings are stored in the database, so they’ll still be there.

Update Requirements#

Updates require an active license. If your license has expired:

• You can still use the current version
• Update checks won’t find new versions
• You’ll need to renew to access updates

Renewals are available at a discount in your account dashboard.

Release Notes#

Want to know what’s new before updating?

Click View version X.X details next to the update notice. You’ll see:

• New features
• Bug fixes
• Any breaking changes
• Required WordPress/PHP versions

We also post release notes at wpswitchboard.com/changelog.

Rollback#

Updated and something broke? Here’s how to go back:

1. Download the previous version from your account (we keep recent versions available)
2. Follow the manual update steps above with the older ZIP

Better yet, always test updates on a staging site first if you’re risk-averse.

Troubleshooting Updates#

“Update failed: Download failed”

Your server can’t reach our update server. Check with your host about outbound connection restrictions.

“Update failed: Could not create directory”

File permission issue. Your wp-content/plugins folder needs to be writable. Contact your host or check permissions (usually 755 for directories).

“No update available” but there should be

Clear your site’s object cache if you use one. WordPress caches update checks for 12 hours. You can force a fresh check by going to Dashboard → Updates and clicking “Check Again”.

Planning to remove Switchboard? Read about proper uninstallation first.